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Also known as: gross profit margin

Gross Margin

FoundationalMetricsFinance

Definition

Gross Margin: Gross margin is revenue minus the cost of goods sold (COGS), expressed as a percentage of revenue. For SaaS companies, COGS typically includes hosting, support, and customer success costs. High gross margins (70-80%+) are expected in software businesses.

Example Usage

β€œOur gross margin improved from 65% to 78% after we optimized our cloud infrastructure costs.”

Common Misconceptions

Revenue equals gross profit. You must subtract direct costs to get gross profit.
All SaaS has 80% margins. Services-heavy models can have 50-60% margins.
Gross margin doesn't change. It improves with scale and operational efficiency.

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