Question 1

Do I really need a privacy policy?

Accepted Answer

Yes. Legally required if you collect any personal data (including analytics). App stores require it. GDPR and CCPA mandate it. No excuse to skip.

Question 2

Can I use a template?

Accepted Answer

Generators like Termly create customized policies. Better than random templates. Attorney review ideal for complex products but not always needed.

Question 3

What must a privacy policy include?

Accepted Answer

What data you collect, why, how you use it, who you share with, retention periods, user rights, contact info. More detail required under GDPR.

Question 4

What about terms of service?

Accepted Answer

Protects you—liability limits, acceptable use, termination rights, dispute resolution. Not legally required but strongly recommended. Reduces your risk.

Question 5

How do terms of service protect me?

Accepted Answer

Limit liability, define acceptable use (ban abusers), specify jurisdiction, reserve rights to modify. Users agree by using your product.

Question 6

Do I need cookie consent banners?

Accepted Answer

GDPR requires consent before non-essential cookies (most analytics, marketing). Some US states too. If you have EU users, yes. Easy to implement.

Question 7

What is GDPR and does it apply to me?

Accepted Answer

EU regulation for data protection. Applies if you have EU users or process EU data, regardless of where you're based. Serious fines for violations.

Question 8

What about CCPA for California?

Accepted Answer

California privacy law. Applies if you have California users and meet certain thresholds. Requires opt-out for data selling, disclosure of practices.

Question 9

How do I handle changes to policies?

Accepted Answer

Update the document, change the effective date, notify users of material changes. Email for significant changes. Keep old versions archived.

Question 10

Where should I display these pages?

Accepted Answer

Footer links are standard. Link at signup/checkout. App stores require links. Make them findable. Don't hide legal pages.

Question 11

What about a refund policy?

Accepted Answer

Include in terms of service or separate page. Clear on when refunds apply. Consumer protection laws may require minimums. Be clear to avoid disputes.

Question 12

Do I need separate mobile app policies?

Accepted Answer

App stores have specific requirements. Often same policy works, may need app-specific sections. Check Apple and Google requirements.

Question 13

Should I have users explicitly agree?

Accepted Answer

Click-wrap (checkbox to agree) is stronger than browse-wrap (just posting). For important terms, require explicit agreement at signup.

Question 14

How much does professional drafting cost?

Accepted Answer

Attorney-drafted policies: $1000-5000. Generators: $10-50/month. DIY with generators fine for most early startups. Attorney for complex needs.

Question 15

What if I get a privacy complaint?

Accepted Answer

Respond promptly. Document everything. GDPR has specific timelines for data requests. Have a process. Ignoring complaints is dangerous.

I need privacy policy and terms of service for my product

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I need to comply with GDPR and data protection regulations

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