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Also known as: brand ambassador program, advocate program

Ambassador Program

ConceptualMarketingStrategies

Definition

Ambassador Program: An ambassador program formalizes relationships with enthusiastic customers or community members who promote your brand. Unlike one-off influencer deals, ambassadors have ongoing relationships and often receive benefits like swag, early access, or commissions. They provide authentic advocacy rooted in genuine product experience and community belonging.

Example Usage

β€œOur ambassador program has 200 active members who generate 15% of new trials through their unique referral links.”

Common Misconceptions

Ambassadors work for free. While not employees, they need meaningful benefits and recognition.
Anyone can be an ambassador. Select for genuine enthusiasm and audience alignment, not just reach.
Ambassador programs run themselves. They require ongoing management, content, and community building.

Related Terms

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