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Also known as: SDR, BDR, business development rep

Sales Development Rep

FoundationalRolesSales

Definition

Sales Development Rep: A Sales Development Rep (SDR) focuses on top-of-funnel sales activities—prospecting, outbound outreach, qualifying inbound leads, and booking meetings for account executives. SDRs are typically entry-level sales roles where reps learn sales fundamentals before advancing to closing roles.

Example Usage

Our SDR team qualifies inbound leads and books demos. They generate 70% of our sales pipeline from a mix of inbound and outbound.

Common Misconceptions

SDRs just make cold calls. Modern SDRs use multi-channel outreach: email, social, calls, and video.
SDR is a dead-end role. It's a career launchpad; top SDRs become AEs, CSMs, or sales leaders.
Hire SDRs before product-market fit. Premature SDR hiring wastes resources; validate the sales motion first.

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