Question 1

What are the limitations of Calendly's free plan?

Accepted Answer

Calendly's free plan limits you to one active event type at a time. As of December 2024, while you can create multiple event types, only one can be live and bookable simultaneously. The free plan also includes just one calendar connection, Calendly branding on your booking page, and no payment collection capabilities. You cannot use team features like round-robin scheduling or routing forms. However, you get unlimited bookings on your active event type, and the plan includes Google Meet, Zoom, Microsoft Teams, and Slack integrations. For solopreneurs with simple scheduling needs, this may suffice, but most startups quickly outgrow it.

Question 2

What are Calendly's paid pricing plans?

Accepted Answer

Calendly offers three paid tiers. As of December 2024, the Standard plan is $12/user/month ($10 annually) and includes unlimited event types, multiple calendar connections, payment collection via Stripe and PayPal, and custom branding. The Teams plan is $20/user/month ($16 annually) and adds round-robin scheduling, routing forms, and CRM integrations. Volume discounts apply: seats 31-50 drop to $14.50/month on annual billing. The Enterprise plan starts at $15,000/year for 30+ users and includes SSO, Salesforce routing, SCIM provisioning, and dedicated support. Annual billing saves approximately 20%.

Question 3

How does Calendly compare to Cal.com and SavvyCal?

Accepted Answer

Calendly leads in market share and enterprise features but faces strong competition. As of December 2024, Cal.com offers a more generous free plan with unlimited event types and is open-source, making it ideal for developers wanting self-hosting or customization. SavvyCal differentiates with its calendar overlay feature that shows your availability alongside the invitee's calendar, reducing scheduling friction. All three share similar pricing at $12/user for starter plans and $20/user for team plans. Calendly excels at Salesforce integration and enterprise security certifications (SOC 2, ISO 27001). Cal.com wins on flexibility; SavvyCal on user experience for personalized scheduling.

Question 4

Which calendars does Calendly integrate with?

Accepted Answer

Calendly integrates with Google Calendar, Microsoft Office 365, Outlook.com, and Exchange. As of December 2024, Calendly no longer supports new iCloud Calendar connections; existing connections remain functional, but new users cannot set up iCloud sync. A common workaround is syncing Apple Calendar to Google Calendar, then connecting Google to Calendly. Free plans allow one calendar connection, while paid plans support up to six calendars. Calendly automatically reads busy events from connected calendars to prevent double-booking and adds scheduled meetings directly to both host and invitee calendars.

Question 5

What team scheduling features does Calendly offer?

Accepted Answer

Calendly's Teams plan includes round-robin scheduling, routing forms, and collective availability. As of December 2024, round-robin distributes meetings across team members using two methods: 'Maximize for Availability' prioritizes booking more meetings, while 'Optimize for Equal Distribution' ensures fair workload sharing. Routing forms collect qualifying information from prospects and direct them to the appropriate booking page based on responses. You can route by company size, industry, or custom criteria. Salesforce routing for existing CRM ownership requires the Enterprise plan. These features are essential for sales teams handling high-volume inbound scheduling.

Question 6

How can I embed and customize Calendly on my website?

Accepted Answer

Calendly offers three embed options: inline (displays directly on page), pop-up text (link opens modal), and pop-up widget (floating button). As of December 2024, paid plans allow customization of background color, text color, button color, and button label. You can hide event details to reduce redundancy with your site content and disable the cookie banner if your site handles GDPR/CCPA compliance. Paid plans can remove Calendly branding from booking pages and confirmation emails. For advanced customization beyond colors, Calendly provides developer documentation and API access. CSS modifications for widget placement are possible using custom code.

Question 7

Can I collect payments for meetings with Calendly?

Accepted Answer

Yes, Calendly integrates with Stripe and PayPal to collect payments at booking. As of December 2024, the Stripe integration supports credit/debit cards, Apple Pay, Google Pay, Link instant bank payments, and buy-now-pay-later options like Klarna and Affirm. Payments work in USD, EUR, GBP, AUD, and CAD. Stripe users can create coupon codes for discounts. PayPal integration requires a Business PayPal account and does not support discount codes. Each event type can only connect to one payment processor. Refunds and tax collection are managed outside Calendly. Payment collection requires a Standard plan or higher.

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