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Also known as: distribution strategy, sales channels

Channel Strategy

ConceptualStrategiesSales

Definition

Channel Strategy: Channel strategy defines how products reach customers—direct sales, self-service, partnerships, marketplaces, or resellers. Effective channel strategy matches buying preferences with sales economics. Many companies use multiple channels, each optimized for different segments or deal sizes.

Example Usage

Our channel mix: 60% direct sales for enterprise, 30% self-service for SMB, 10% through agency partners. Each channel has different economics.

Common Misconceptions

Direct sales is always best. Self-service and partnerships often offer better economics for certain segments.
Add channels for growth. New channels require investment and can conflict with existing ones; add strategically.
Channel strategy is fixed. Evolve channels as product matures and customer base grows.

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