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Also known as: engagement, workforce engagement, team engagement

Employee Engagement

ConceptualOperationsMetrics

Definition

Employee Engagement: Employee engagement measures how committed, motivated, and connected employees feel to their work and organization. Engaged employees deliver discretionary effort—going beyond minimum requirements because they care. Engagement drivers include meaningful work, growth opportunities, manager quality, and organizational trust.

Example Usage

“Our engagement survey showed 'career growth' as our biggest gap. We implemented career ladders and mentorship, improving scores 20 points.”

Common Misconceptions

Engagement equals happiness. Engaged employees might be frustrated with obstacles; happy employees might be disengaged.
Perks drive engagement. Meaningful work, growth, and good management matter far more than free snacks.
Survey annually and you're done. Continuous pulse surveys with action follow-up matter more than annual measurement.

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