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Also known as: testimonials, customer evidence

Social Proof

FoundationalMarketingStrategies

Definition

Social Proof: Social proof is a psychological principle where people follow the actions and opinions of others, especially when uncertain. In marketing, it includes customer testimonials, reviews, case studies, user counts, logos, and certifications that demonstrate others trust and use your product. Social proof reduces perceived risk and increases conversion rates.

Example Usage

β€œAdding 'Trusted by 10,000+ companies' with logos to our homepage increased demo requests by 40%.”

Common Misconceptions

More logos is always better. Relevant logos from your target market matter more than quantity.
Social proof is only for landing pages. It should appear throughout the customer journey.
Reviews must be 5-star. Mixed reviews with responses can be more credible than perfect scores.

Related Terms

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