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Also known as: solution-based selling

Solution Selling

ConceptualSalesStrategies

Definition

Solution Selling: Solution selling is a sales methodology that focuses on selling solutions to customer problems rather than product features. Salespeople identify pain points and position their offering as the answer to specific challenges. The approach shifts conversations from 'what the product does' to 'what outcome the customer achieves,' creating more compelling value propositions.

Example Usage

β€œInstead of demoing features, our solution selling approach starts with: 'Tell me about your biggest operational challenge.'”

Common Misconceptions

Solution selling means ignoring product features. Features matter, but they should connect to solving problems.
Every sale can use this approach. Commodity products with simple needs may not benefit from solution selling.
It requires completely custom solutions. You can solution-sell standardized products by framing the value.

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