At a Glance
Ideal for
Teams wanting simple, beautiful customer feedback surveys
Consider that
Limited customization
Typical cost: $224/mo
Best For
Teams wanting simple, beautiful customer feedback surveys
Product Screenshots
4 screenshots
About Delighted
Delighted (by Qualtrics) is a simple NPS and customer feedback platform. Send beautiful surveys via email, SMS, or web and get actionable insights quickly.
Key Features
NPS, CSAT, CES surveys
Multi-channel distribution
Real-time dashboards
Integrations (Slack, Zapier)
Autopilot scheduling
Things to Consider
Limited customization
Survey count limits
Solves These Problems
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Startup Terms on This Page
Net Promoter Score
Net Promoter Score measures customer loyalty by asking 'How likely are you to recommend us?' on a 0-...
User Feedback
User feedback is information from customers about their experience with a product—what works, what d...
Customer Effort Score
Customer Effort Score (CES) measures how easy it is for customers to accomplish their goals with you...
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