At a Glance
Ideal for
Small businesses wanting chat with AI automation
Consider that
Advanced features are pricey
Typical cost: $29/mo
Best For
Small businesses wanting chat with AI automation
Product Screenshots
4 screenshots
About Tidio
Tidio combines live chat, chatbots, and email in one platform. Engage visitors, automate responses, and capture leads with AI-powered chat.
Key Features
Live chat
AI chatbots
Email integration
Visitor tracking
Canned responses
Mobile apps
Things to Consider
Advanced features are pricey
Bot builder learning curve
Limited integrations on free
Solves These Problems
I need chatbots and automation for customer support
Support volume is growing faster than your team. You need AI-powered automation that handles routine questions, triages ...
I need AI to handle first-line customer support
AI chatbots handle common questions 24/7. Reduce support load, respond instantly, and escalate only what needs human att...
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Our Rating
4.0
Strong customer-support solution. Small businesses wanting chat with AI automation.
Reviewed Dec 2025 by our editorial team
PricingFreemium
Est. Monthly Cost$0-89/mo
CategoryMarketing & Email, Customer Support
Founded2013
Last UpdatedDec 2025
Free Tier
Includes: 50 conversations/month, 100 chatbot triggers
Note: Tidio branding