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Also known as: automation, martech automation

Marketing Automation

ConceptualMarketingOperations

Definition

Marketing Automation: Marketing automation uses software to automate repetitive marketing tasks like email sends, social posting, lead scoring, and campaign management. It enables personalization at scale by triggering actions based on user behavior, demographics, or lifecycle stage. For startups, automation multiplies the impact of small marketing teams.

Example Usage

β€œMarketing automation lets our 2-person team run personalized campaigns across email, chat, and ads reaching 100K users.”

Common Misconceptions

Automation means impersonal. Good automation enables more personalization than manual efforts.
You need automation from day one. Start manual, learn what works, then automate proven processes.
Automation replaces marketers. It handles repetitive tasks so marketers can focus on strategy and creative.

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