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Also known as: CRO, conversion rate optimization

Conversion Optimization

ConceptualMarketingProduct

Definition

Conversion Optimization: Conversion optimization is the systematic process of increasing the percentage of visitors who complete a desired action like signing up, purchasing, or activating. It involves analyzing user behavior, forming hypotheses, running A/B tests, and iterating on design, copy, and user experience. CRO maximizes the value of existing traffic rather than acquiring more.

Example Usage

Our CRO program increased trial-to-paid conversion from 12% to 18% through onboarding improvements and pricing page tests.

Common Misconceptions

CRO is just changing button colors. Real CRO addresses messaging, user experience, and value proposition.
One test proves everything. Reliable insights require statistical significance and multiple confirmations.
More traffic is better than higher conversion. Often it's cheaper to convert existing traffic better.

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