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Also known as: conversion funnel, user funnel, funnel metrics

Funnel Analysis

ConceptualProductMetrics

Definition

Funnel Analysis: Funnel analysis tracks user progression through sequential steps toward a goal—signup, activation, purchase, etc. By measuring drop-off at each stage, teams identify where users get stuck and prioritize improvements. Funnels reveal optimization opportunities that aggregate metrics miss.

Example Usage

Funnel analysis showed 40% drop-off at email verification. Adding 'resend email' and clearer instructions improved completion to 85%.

Common Misconceptions

Optimize the biggest drop-off first. Consider effort vs. impact; sometimes smaller drops are easier wins.
Funnels are linear. Real user journeys are messy; users skip steps, go backward, and take multiple paths.
One funnel per product. Different user segments and use cases need separate funnel analysis.

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