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Also known as: behavioral tracking, action tracking, user tracking

Event Tracking

ConceptualProductMetrics

Definition

Event Tracking: Event tracking captures specific user actions—button clicks, page views, feature usage—as discrete data points for analysis. A well-designed event taxonomy enables product analytics, funnel measurement, and behavioral segmentation. Events should be named consistently and capture relevant context.

Example Usage

We track 'feature_used' events with properties for feature_name and user_segment. This lets us analyze adoption across different customer types.

Common Misconceptions

Track everything from day one. Start with key actions; you can always add more tracking later.
Events are just for product. Marketing, sales, and success teams all benefit from behavioral data.
Naming doesn't matter. Consistent naming taxonomy is critical; messy event names make analysis impossible.

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