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Also known as: close rate, conversion rate, win percentage

Win Rate

FoundationalSalesMetrics

Definition

Win Rate: Win rate is the percentage of sales opportunities that convert to closed deals. Calculated by dividing closed-won deals by total opportunities (won + lost), win rate indicates sales effectiveness and qualification quality. Benchmark win rates vary by segment—SMB might be 30%, enterprise 15%—so compare against your own history and peers.

Example Usage

Our win rate improved from 22% to 28% after implementing better discovery and qualification processes.

Common Misconceptions

Higher win rate is always better. Too high might mean you're not pursuing enough opportunities.
Compare win rates across teams directly. Segment, deal size, and source affect expected rates.
Win rate is just about sales skill. Product, pricing, competition, and qualification all impact it.

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