At a Glance
Ideal for
Small teams who want a free CRM with room to grow
Consider that
Free tier is very limited
Typical cost: $29/mo
Best For
Small teams who want a free CRM with room to grow
Product Screenshots
2 screenshots
About Freshsales
Freshsales by Freshworks is an AI-powered CRM that helps you identify the best leads, track customer interactions, and close deals faster with built-in phone and email.
Key Features
AI-powered lead scoring
Built-in phone and email
Visual sales pipeline
Workflow automation
Reporting and analytics
Mobile app
Things to Consider
Free tier is very limited
AI features require higher tiers
Part of larger Freshworks suite
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Need Help Choosing?
Not sure if Freshsales is right for you? Our decision guide covers key criteria, questions to ask yourself, and helps you pick the best option for your startup.
Read: How to Choose a CRM for Your StartupStartup Terms on This Page
Revenue
Revenue is the total income generated from selling products or services before any expenses are dedu...
Sales Pipeline
A sales pipeline is a visual representation of all active sales opportunities organized by stage in...
Workflow Automation
Workflow automation uses software to perform repetitive tasks and processes without manual intervent...
Marketing Automation
Marketing automation uses software to automate repetitive marketing tasks like email sends, social p...
Founder Reviews
4/5Editorial Review
Strong crm solution. Small teams who want a free CRM with room to grow.
Reviewed December 2025 by our editorial team
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Our Rating
4.0
Strong crm solution. Small teams who want a free CRM with room to grow.
Reviewed Dec 2025 by our editorial team
PricingFreemium
Est. Monthly Cost$0-69/mo
CategoryCRM & Sales, Go To Market
Founded2016
Last UpdatedDec 2025
Free Tier
Includes: Up to 3 users, basic CRM features
Note: Limited automation and integrations