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The customer success platform for enterprise.
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Gainsight is the enterprise leader in customer success software. It provides comprehensive tools for health scoring, journey orchestration, and revenue retention.
Enterprise companies with large customer success teams
Demo available
I need to handle customer success at scale
Customer success drives retention and expansion revenue. As your customer base grows, you need systems to proactively id...
I need to identify and prevent customer churn
Customers are leaving and you don't know why until it's too late. You need to spot at-risk customers early, understand c...
I need to track customer health and engagement
You can't manage what you can't measure. You need visibility into which customers are thriving vs. struggling, based on ...
I need to expand revenue from existing customers
Acquiring new customers is expensive, but existing customers are leaving money on the table. You need systems to identif...
Not sure if Gainsight is right for you? Our decision guide covers key criteria, questions to ask yourself, and helps you pick the best option for your startup.
Read: How to Choose an Analytics Platform for Your StartupCustomer Success is a business function focused on ensuring customers achieve their desired outcomes...
Revenue is the total income generated from selling products or services before any expenses are dedu...
Product analytics measures how users interact with a product—what features they use, how they naviga...
Customer onboarding is the process of helping new customers start using your product and achieve ini...
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