Question 1

What is Jira's free tier and how much does the paid version cost?

Accepted Answer

Jira offers a free tier for up to 10 users with 2GB storage, unlimited projects, Scrum and Kanban boards, basic reporting, and 100 automation rule runs per month. As of December 2024, the Standard plan costs $8.15 per user per month (billed annually) and includes 250GB storage, advanced permissions, and 1,700 automation runs. Premium at $16 per user per month adds AI features, cross-team planning, and 99.9% uptime SLA. Enterprise pricing requires contacting sales and includes multiple sites and 99.95% uptime. If you exceed 10 users on the free plan, Jira automatically starts a 7-day trial of Standard.

Question 2

How does Jira compare to Linear, Asana, and ClickUp?

Accepted Answer

Jira is designed for highly technical teams with extensive customization but has a steep learning curve. As of December 2024, Linear loads in about half the time as Jira and offers a streamlined UX with keyboard shortcuts, making it preferred by teams that value speed and simplicity. Asana provides more versatile project views for cross-functional teams handling creative and development work. ClickUp bundles many features under one subscription but some users report performance issues. Linear costs $8/user/month, comparable to Jira Standard. For pure software development, Linear is often recommended for its modern design; Jira remains dominant in enterprises requiring complex workflows and extensive plugin ecosystems.

Question 3

What Agile and Scrum features does Jira provide?

Accepted Answer

Jira was built from the ground up for Agile development and supports both Scrum and Kanban methodologies. As of December 2024, Scrum features include sprint planning, backlog grooming, burndown charts, and velocity tracking. Teams can create sprints directly from the backlog, set sprint goals, and track progress visually. The product backlog holds all user stories, bugs, and features prioritized by importance. Sprint backlogs contain the subset of work committed for each iteration. Jira supports estimation with story points, sprint retrospectives, and customizable workflows. Kanban boards provide WIP limits and cumulative flow diagrams. All Agile features are available on the free tier for teams up to 10 users.

Question 4

How does Jira integrate with Confluence, Bitbucket, and other Atlassian tools?

Accepted Answer

Jira integrates seamlessly with the Atlassian ecosystem including Confluence, Bitbucket, Opsgenie, and Compass. As of December 2024, linking Bitbucket to Jira enables automatic issue updates when you include issue keys in branch names, commits, or pull requests. Issues auto-transition through workflows when PRs are created or merged. You can create branches directly from Jira issues with auto-suggested names. Confluence integration allows embedding Jira issue lists in documentation and linking requirements to tasks. The development panel in each issue shows related branches, commits, PRs, and build status. AI capabilities can access context across all connected Atlassian products. Setup takes minutes via OAuth connections.

Question 5

Does Atlassian offer a startup program for Jira?

Accepted Answer

Yes, the Atlassian for Startups program provides up to 50 free seats of Jira Premium (normally $16/user/month) for 12 months. As of December 2024, eligible startups must have raised no more than $10 million in funding, be VC-backed or affiliated with a partner accelerator like AWS Activate, Accel, or Menlo Ventures, and not be existing paid Atlassian customers. The program also includes Confluence Premium, Bitbucket, Loom, and Compass for up to 50 users each. Additional benefits include dedicated Customer Success Manager onboarding and access to the Atlassian Community Startups Group. Apply at atlassian.com/software/startups.

Question 6

How well does Jira scale for growing startup teams?

Accepted Answer

Jira scales from small teams to enterprise organizations with thousands of users. As of December 2024, the free tier supports up to 10 users, while Standard and Premium plans have no user limits on Cloud. Enterprise tier supports multiple Jira sites for large organizations. However, Jira's extensive features create a steeper learning curve compared to simpler tools. Smaller teams may find themselves overwhelmed by customization options they never use. Many recommend having dedicated Jira administrators for teams over 20 people to maintain workflows and keep projects organized. For startups planning rapid growth, the Atlassian for Startups program provides Premium tier access to ensure scalability features are available from day one.

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