Found an error or have a suggestion? We'd love to hear from you.
Customer success platform for growth-stage companies.
5 screenshots
Vitally helps B2B SaaS companies manage customer health, prevent churn, and drive expansion. It combines data from your product, CRM, and support tools.
Growth-stage B2B SaaS companies with a customer success team
Free trial
I need to handle customer success at scale
Customer success drives retention and expansion revenue. As your customer base grows, you need systems to proactively id...
I need to identify and prevent customer churn
Customers are leaving and you don't know why until it's too late. You need to spot at-risk customers early, understand c...
I need to track customer health and engagement
You can't manage what you can't measure. You need visibility into which customers are thriving vs. struggling, based on ...
I need to expand revenue from existing customers
Acquiring new customers is expensive, but existing customers are leaving money on the table. You need systems to identif...
Not sure if Vitally is right for you? Our decision guide covers key criteria, questions to ask yourself, and helps you pick the best option for your startup.
Read: How to Choose an Analytics Platform for Your StartupBusiness-to-Business (B2B) refers to companies that sell products or services to other businesses ra...
Software as a Service (SaaS) is a software distribution model where applications are hosted in the c...
A customer health score is a metric that predicts customer satisfaction, renewal likelihood, and exp...
Churn is when customers stop using a product or cancel their subscription. Logo churn counts lost cu...
Customer Success is a business function focused on ensuring customers achieve their desired outcomes...
Product analytics measures how users interact with a product—what features they use, how they naviga...
No reviews yet
Be the first to share your experience with Vitally